Privacy Policy

Aiken Medical Aesthetics, LLC Website

Effective April, 2026

Privacy is a fundamental right, and we’ve drafted this Privacy Notice to inform you on how we handle the Personal Information of the visitors (“you”) to this website (the “Site”). This Privacy Notice outlines the legal basis on which we process your Personal Information and provides other information as required by privacy laws and regulations around the world.

You are strongly encouraged to read this Privacy Notice so that you may understand our use of your Personal Information, our obligations to you, and your privacy rights.

Aiken Medical Aesthetics DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

1. Consent

Except as required or permitted by applicable data protection laws, we will not collect, use or disclose your Personal Information for any purpose for which you refuse us consent or later withdraw your consent. You may at any time withdraw your consent with future effect, and without affecting the lawfulness of processing of your Personal Information based on the consent you provided before you withdrew it.

If you withdraw consent, you agree that despite this withdrawal we may continue to use the Personal Information previously provided to us (i) to the extent that we are contractually obligated to do so, (ii) to the extent necessary to enforce any contractual obligations you may have to Aiken Medical Aesthetics, LLC, and (iii) for any other legitimate purpose (including fraud prevention) permitted by applicable data protection laws. If you withdraw your consent to use and disclose this information, we may no longer be able to communicate with you, including any request that we provide you with the Services, consider any offer of goods or services from you, or consider your application for employment.

2. What is Personal Information?

“Personal Information” is broadly defined to include all information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual. Personal Information could be as simple and direct as your name, but it could also be less explicit like how a certain individual interacted with a website or an advertisement.

Types of personal information we collect:

  • Name, email address, phone number, physical address
     • Payment information when you make a purchase or request a quote
     • Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Customer Communication:

  • Records of inquiries and service requests
     • Appointment details and preferences
     • Service history and feedback

Non-Personal Information:

  • IP address, browser type, device information
     • Website usage patterns and analytics
     • Cookies and similar technologies

3. Your Privacy Rights at Aiken Medical Aesthetics, LLC

We believe in the fundamental right to privacy and that your rights should not differ based on where you live. Accordingly, no matter your residency, you have the following rights with respect to the Personal Information that we collect, use or share:

Right to be Informed

The right to be informed about the collection and use of your Personal Information.

Right to Access

The right to be provided with a copy of your Personal Information held by us, including

  • the categories of Personal Information we collected about you, if any;
  • the categories of sources for the Personal Information we collected about you;
  • our business or commercial purpose for collecting that Personal Information;
  • the specific pieces of Personal Information we collected about you; and
  • a list of Personal Information categories that were disclosed for business purposes.

Right to Rectification

The right to require us to correct your Personal Information if it’s inaccurate or incomplete.

Right to be Forgotten / Right to Deletion

The right to require us to delete your Personal Information where there is no compelling reason for its continued processing.

Right to Restriction of Processing

The right to require us to stop processing your Personal Information but still allow us to hold onto it.

Right to Data Portability

The right to receive the Personal Information you provided to us, in a structured, commonly used, and machine-readable format. 

Right to Object

The right to object to our continued processing of your Personal Information.

Right to No Discrimination

The right not to be discriminated against for exercising any of your rights.

Right to Appeal

The right to appeal a decision we have made regarding your Personal Information.

Right to Opt Out Of

Automated Individual Decision-Making (and Profiling): The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or significantly affects you.

Targeted Advertising & Sale of Data: The right not to have your Personal Data used for purposes of targeted advertising, and the right to not have your Personal Data sold.

Right to Lodge a Complaint with your Supervisory Authority

The right to complain about the breach of your rights to a competent data protection authority.

 

To exercise your rights, you may reach out to us by email at hello@aikenmedaesthetics.com . If you live in California, you or your authorized agent can also reach us by calling our toll-free number at 803-830-4940. You also have the right to approach the competent data protection authority with your request or complaint. If you live within:

If for whatever reason you are unsure of which competent data protection authority is applicable in your circumstances or you are unsure of how to contact such authority, let us know, and we’ll try to help you.

4. Why We Collect Personal Information

We only collect the Personal Information that we need, and we only use it in the ways we’ve specifically set out in this Privacy Notice. The Personal Information we collect depends on how you’ve interacted with us. We collect Personal Information from you for three central reasons:

  • To respond to you, after you have made initial contact with us when making an inquiry, sharing a comment or concern, or applying for a job with us;
  • To provide you with services, such as to review your inquiries; process, maintain, and respond to your inquiries; and to provide you with services that we think you’ll like based on any request that you have made;
  • For advertising, of our services; and,
  • For analytics, such as to understand how visitors including you use the Site, and to improve the Site.

5. How We Collect Personal Information

The Personal Information that we collect varies depending on the nature of and reason for your interaction with us. We collect Personal Information:

  • when you access the Site or seek information regarding our Services, solicit us for the provision of services, or enquire about or pursue employment opportunities posted on our Site;
  • we may use your Personal Information to address your requests, enquiries, and complaints;
  • when you connect with us through social media; and,
  • when we leverage or collect cookies, device IDs, location data from the environment, and other tracking technologies.

6. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent:

  • You will only receive messages if you have explicitly opted in
     • We maintain timestamped records of all opt-in actions
     • We comply with the Telephone Consumer Protection Act (TCPA) and all applicable laws

Opt-Out Instructions:

  • You can cancel SMS notifications at any time by replying “STOP”
     • You will receive a final confirmation message, and no further messages will be sent unless you re-opt in
     • All opt-out requests are processed immediately.

Message Frequency & Content:

  • Message frequency varies based on your interactions with our business
     • Messages will be directly related to the services you have requested
     • We do not send promotional content without specific consent

Help & Support:

Carrier Information:

  • Standard message and data rates may apply
     • Carriers are not liable for delayed or undelivered messages
     • Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We implement strict data protection measures to safeguard your SMS opt-in information and consent records.

 

7. Who is Your Data Controller?

Aiken Medical Aesthetics, LLC is the data controller for the processing activities described in this Privacy Notice. 

Legal Basis of Processing

We process your Personal Information because such processing is necessary for:

  • exercising our rights and performing our obligations under any contract we make with you;
  • compliance with our legal obligations; and,
  • legitimate interests pursued by us, which generally involves the efficient performance and management of our business relationship with you.

8. What Personal Information Do We Collect?

(a) Categories of Personal Information Collected

Within the last twelve months, we’ve been provided with the following categories of Personal Information from visitors to the Site:

  • Identifiers and contact information, including your name, address, phone number, email address, and other similar information;
  • Device and Internet activity information, including information about your computer and browsing activity. This information may include IP addresses, unique device identifiers, cookie identifiers, device and browser settings and information, and Internet service provider information. It may also include information related to when and how you access and use our Site, such as the date and time of your visit, how you navigate and what you search for using our Site, the Site’s pages, and items you view using our Site; and,
  • Professional or employment-related information, including for employment candidates, current or past job history or performance evaluations.

If you have any questions about the information we collect, please reach out to us.

(b) Marketing Communications

If you submit a request to be contacted on the Site, or an application for employment, you’re consenting to receive electronic promotional materials or information (referred to as Commercial Electronic Messages). You may withdraw your consent to the receipt of CEMs at any time.

(c) Cookies and Device Identifiers

Please see our Cookies Notice.

(d) Site Usage Information

Like most websites, this Site gathers traffic patterns, site usage information and other aggregated data in order to evaluate our visitors’ preferences and the effectiveness of our Site. This aggregate usage data does not identify you individually. We may share anonymous, aggregated statistics about visitors to our Site with others outside our company, or we may allow third-parties to collect aggregate data through our Site.

(e) Do Not Track Requests

We currently do not respond to Do Not Track (DNT) signals.

9. How We Share your Personal Information

We do not sell, rent, or trade personal information. We may share information with:

Service Providers:

  • Third-party vendors who assist in our operations (e.g., payment processing, appointment scheduling)
     • SMS aggregators and providers solely for the purpose of delivering messages you’ve consented to receive
     • All service providers are contractually obligated to maintain confidentiality and security

Legal Compliance:

  • If required by law, legal process, or to protect our rights
     • In response to valid law enforcement requests or court orders

Business Transfers:

  • In case of mergers, acquisitions, or sale of assets
     • In such cases, your data remains protected under the terms of this policy

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

10. How We Protect Your Information

To protect your Personal Information against accidental or unlawful destruction, loss, use, or alteration and against unauthorized disclosure or access, we use appropriate physical, technical and organizational security measures.

We implement and maintain reasonable security measures to protect your personal information:

  • Encryption of sensitive data in transit and at rest
     • Secure access controls and authentication mechanisms
     • Regular security assessments and updates
     • Employee training on data protection
     • Breach notification protocols in accordance with applicable laws
     • Secure backup systems and disaster recovery procedures

Despite these measures, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your personal information but cannot guarantee absolute security.

 

11. Your Rights to Access, Portability, and to be Forgotten

If you make a request to exercise any of these rights, we will honour your request within 30 days. If we need more time, we will notify you as soon as possible.

Before you receive the disclosure, we must be able to identify you. Accordingly, you are required to provide sufficient proof of your identity to ensure the safety and security of your Personal Information. We will not provide you, edit, or delete your Personal Information if we cannot verify your identity or authority to make the request. You must also describe your request with sufficient detail to allow us to properly understand, evaluate and respond to you. If we deny or partially deny your request, you have a right to be provided reasons as to why your request was not fully granted.

To exercise the access, data portability and deletion rights described above, please submit a valid consumer request to us at Aiken Medical Aesthetics, LLC.

(a) Your Right to Access

The disclosure of information will be provided to you free of cost. If your access request is manifestly unfounded or excessive, in particular because of the requests repetitive character, then we may levy a charge to cover our administrative expenses.

We reserve the right to decline your request where the information requested:

  • would disclose Personal Information of another individual or of a deceased individual;
  • is subject to legal privilege;
  • is personal health information that was not provided to us directly by the individual requesting access;
  • is not readily retrievable and the burden or cost of providing would be disproportionate to the nature or value of the information;
  • does not exist, is not held, or cannot be found by us, could reasonably result in serious emotional harm to the individual or another individual, or serious bodily harm to another individual; or,
  • may harm or interfere with law enforcement activities and other investigative or regulatory functions of a body authorized by statute to perform such functions.

We also will not disclose the Personal Information where a law of your country, state, province, or other subnational entity would bar such disclosure. We will refuse repetitious or vexatious requests for access.

(b) Your Right to Data Portability

If we provide you access to your Personal Information, we will provide it to you in a structured, commonly used, and machine-readable format. If you made your request electronically, we will provide access in electronic form unless you request otherwise. Your request may also be delivered by mail. This format will be, to the extent technically feasible, in a readily usable format that allows you to transmit this information to another entity without hindrance.

(c) Data Retention and the Right to be Forgotten

We do not hold onto your data forever. Instead, our default is to retain your Personal Information:

  • until it is no longer necessary for the purposes for which it was collected or otherwise processed;
  • to comply with legal obligations (such as retention obligations under employment, tax or commercial laws); or
  • until you request that we delete it.

If you make a deletion request (see Exercising Access, Data Portability and Deletion Rights), we will delete (and direct our service providers to delete) your Personal Information from our records, unless we or our Service Providers must retain your Personal Information to:

  • complete the enquiry for which your Personal Information was collected, provide a service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you;
  • detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities;
  • enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us;
  • comply with any legal obligation; or,
  • make other internal and lawful uses of that information that are compatible with the context in which you provided it.

12. We May Change this Privacy Notice

In order to maintain or enhance the services we provide to you it might be necessary to change this Privacy Notice from time to time. We reserve the right to modify this Privacy Notice at any time, subject to applicable data protection laws. Please visit the Site from time to time for the latest version of this Privacy Notice.

13. Data Privacy Contact

If you have any questions regarding this Privacy Notice or the privacy practices of Aiken Medical Aesthetics, LLC or its subprocessors, or if you require assistance to withdraw your consent to our processing of your Personal Information or wish to request that your Personal Information be deleted, please contact us by sending an email to hello@aikenmedaesthetics.com or writing to us at 931 Dougherty Rd. Aiken, SC 29803 Attention: Data Protection Officer. 

Disclaimer:

Medical Advice:

The content provided on this website, including text, images, and other materials, is for informational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

Treatment Results:

The results of our treatments may vary from person to person. We cannot guarantee specific results as they depend on various factors, including individual characteristics and adherence to recommended aftercare.

Assumption of Risk:

By accessing this website or using our services, you assume all risks associated with the use of the site, including any risk to your computer, software, or data being damaged by any virus, software, or any other file that might be transmitted or activated via our website or your access to it.

 Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at:

Aiken Medical Aesthetics

Phone: 803-830-4940
 Email: hello@aikenmedicalaesthetics.com
 Website: www.aikenmedicalaesthetics.com

By using our website and services, you consent to this Privacy Policy.